If you’re having issues with your heat pump, we know you’re anxious to get your unit back to healthy operation. But before calling a professional, there are a few troubleshooting steps you can take that might save you some time and money.
Below we’ve listed below 3 of the most common heat pump problems, the causes and what you can do to fix them.
Have a heat pump problem that needs professional help immediately? Just contact us and we’ll send over a tech to help.
Whenever we get this complaint from homeowners, the problem always falls into one of the following 3 explanations:
Unfortunately, during the winter, we get lots of calls from homeowners with the first two issues. Which means, there really was no problem and they paid for an unnecessary service call. Let us explain.
In the winter, a heat pump frequently goes through “defrost mode”. In defrost mode, the unit temporarily works in reverse to provide cooling. This is normal and allows the outdoor unit to heat up and melt any ice or snow that’s accumulated on the coils. But, of course, defrost mode causes the heat pump to blow cold air for a few minutes, which can confuse homeowners into thinking they need a repair when they don’t.
In colder weather, a heat pump might deliver warm air around 85-95 degrees, which is plenty warm to heat your home. But, compared to our body temperature of 98 degrees, that air might feel cold and lead homeowners to make a repair call even though their heat pump is working properly.
To save yourself some time and money, make sure that there’s actually a problem. There’s not a problem if you see these signs:
Signs that your heat pump is in defrost mode include:
Your body might be tricking you if:
If the above signs don’t describe your cold air problem, have a professional inspect the unit and determine the problem.
Want in-depth information on this heat pump problem? Just check out our article, “Why Is My Heat Pump Blowing Cold Air?”
This may or may not be an issue.
If the heat pump is running constantly but is meeting your cooling and heating needs, then it’s not a problem. Heat pumps are designed to run constantly with minimal cycles. This is especially true during very hot and cold days.
However, if your heat pump runs constantly and you’re still not comfortable, there an issue.
A few troubleshooting steps you can take before calling a professional include:
If you’ve checked for the above, it’s time to call in a professional to diagnose your heat pump problem.
In almost all cases, a heat pump that won’t turn on is the result of electrical failure.
Do the following before calling a professional:
If your heat pump still won’t turn on after these steps, have a professional inspect your unit to determine the issue.
If you’re still have trouble with your heat pump, we can help.
Just contact us with your questions and we’ll respond right away with the help you need.