This guide compares sump pump service from MSP Plumbing Heating Air, McQuillan Home Services, Genz-Ryan, Dean’s Home Services, and Roto-Rooter in the Twin Cities.
A sump pump failure can put stored belongings, flooring, and finished basement rooms at risk. Spring snowmelt and heavy rain can fill a sump pit quickly. The right setup depends on how much water reaches your basement, where it can discharge, and what happens if the power goes out.
We at MSP put this comparison together to help homeowners compare service options. It covers the companies’ published services and terms, checked in October 2026, plus the questions to ask before choosing an installer.
Quick Comparison: Minneapolis–St. Paul Sump Pump Companies at a Glance
| Company | Key strength | Pros | What to check | Best for |
|---|---|---|---|---|
| MSP Plumbing Heating Air | Twin Cities service since 1918 | Upfront quotes; clear installation scope | Pump, pit, and discharge work in the quote | Homeowners comparing a local full-service provider |
| McQuillan Home Services | Serving the Twin Cities since 1883 | Primary and battery backup pump services | Visit date and installation scope | Primary pump and backup projects |
| Genz-Ryan | Plumbing and home maintenance plans | Multiple home trades; same-day service advertised | Pump warranty and HomePulse coverage | Homeowners coordinating several systems |
| Dean’s Home Services | Broad residential plumbing services | Sump pumps, drains, and water heaters | Whether the work needs separate visits | Several basement plumbing needs |
| Roto-Rooter Minneapolis | Published 24/7 emergency service | Pump service and water damage cleanup | Arrival time and written price | After-hours pump failures |
1. MSP Plumbing Heating Air: Over a Century of Twin Cities Service
MSP Plumbing Heating Air has served the Twin Cities since 1918. Our sump pump installation and repair service includes an upfront quote and help choosing a pump for your home.
Company Overview
MSP is a family-owned plumbing, heating, cooling, and electrical company based in Woodbury. Our About page explains the company’s history, and our customer reviews describe homeowners’ experiences with our team.
For sump pump installation specifically, MSP operates across the entire Minneapolis–St. Paul metropolitan area, including Hennepin, Ramsey, Dakota, Washington, Anoka, Scott, and Carver counties. Their plumbers are fully licensed under Minnesota Plumbing License #PC64291.
What Sets Them Apart
The pricing model is the clearest differentiator. MSP quotes upfront, fixed prices before any work begins. There are no hourly rates that balloon when the job takes longer than expected. Homeowners know exactly what they're paying before a single tool comes out of the truck.
The installation plan matters as much as the pump. We look at the pit, discharge route, and backup needs so you can compare the whole job before approving it.
You can request an appointment online at any hour. Our team confirms the visit and timing. For an active pump failure or rising water, call so we can discuss the situation right away.
Services Offered
MSP handles full sump pump installation, replacement, and repair. They also offer a full range of plumbing related services including water damage prevention assessments, pipe repair, sewer line repair, drain cleaning, and water softener installation, which can be useful if an older home needs more than just a new pump.
Pros
A replacement pump needs to fit the existing pit and handle the water coming in. MSP checks these details and explains whether the discharge piping or backup setup also needs work.
An upfront quote lets you compare the proposed work before it starts. If the scope changes, ask for the revised price before approving extra work.
Ask for the equipment and labor warranty with your quote. Coverage can vary by pump and installation, so keep those terms with the service record.
Cons
Our posted sump pump prices cover a range of jobs. A simple replacement and a new pit with backup equipment need different scopes, so compare the equipment and work included in each quote.
Best For
Homeowners across the Twin Cities metro who want a fully licensed, long-established local company with transparent pricing, strong review history, and dependable scheduling access.
2. McQuillan Home Services: Serving the Twin Cities Since 1883
McQuillan Home Services dates its business to 1883 and offers sump pump installation, repair, and replacement in the Twin Cities.
Company Overview
McQuillan’s sump pump service covers replacing failed pumps and installing equipment for homes that need basement drainage. Its site also lists battery backup sump pump installation.
When comparing a McQuillan quote, ask which pump is included, how the discharge line will run, and whether the price covers a backup unit. Those details make it easier to compare bids for the same work.
What Sets Them Apart
McQuillan offers both primary pumps and backup systems. That gives homeowners a way to discuss normal drainage and power-outage protection during the same estimate.
Services Offered
Sump pump installation and replacement, sump pump repair, battery backup system installation, and related plumbing and drain services.
Pros
Long Twin Cities history, a published sump pump service, and a separate battery backup option.
Cons
A new installation and a replacement have different requirements. Confirm the visit date, warranty, and any pit or discharge work in the quote.
Best For
Homeowners who want to compare a long-established Twin Cities provider for both a primary sump pump and a backup system.
3. Genz-Ryan: Sump Pump Service and Home Maintenance Plans
Genz-Ryan is a Burnsville-based home service company founded in 1950. Its plumbing services include sump pump work alongside water heaters, drains, and other home plumbing.
Company Overview
Genz-Ryan handles plumbing, heating, cooling, and electrical work. Its HomePulse plans offer different levels of maintenance and repair coverage. The equipment covered depends on the plan.
Their Burnsville location serves the south and west metro particularly well, with coverage extending across the broader Twin Cities area.
What Sets Them Apart
HomePulse can appeal to homeowners who want ongoing service for several systems. Compare the plan’s covered equipment and repair terms with the separate warranty on your sump pump installation.
Genz-Ryan advertises same-day service on its website. Confirm that a sump pump technician and the right equipment are available for your address, especially during a storm.
Pros
A broad home service menu, published membership options, and same-day service advertised on the company’s site.
Cons
HomePulse coverage varies by plan and equipment. The membership should not be read as a lifetime warranty on every sump pump installation. Get the pump’s parts and labor terms with the quote.
Best For
Homeowners who already use Genz-Ryan for other systems and want to compare sump pump work and maintenance options with the same company.
4. Dean’s Home Services: Sump Pumps and Other Basement Plumbing
Dean’s Home Services offers sump pump installation and repair as part of its residential plumbing services in the Twin Cities.
Company Overview
Dean’s handles drains, sewer lines, water heaters, and other plumbing as well as sump pumps. Its broader business also includes heating, cooling, and electrical service.
What Sets Them Apart
If the basement has more than one plumbing issue, Dean’s offers several relevant services. Describe each problem when booking so the company can plan the right technician visits.
Services Offered
Sump pump installation and replacement, sump pump repair, pipe repair, sewer line service, water heater installation, and drain cleaning.
Pros
Sump pumps, drain work, and water heaters are available through the same company. This can simplify planning when more than one system needs attention.
Cons
Multiple services may need separate visits or estimates. Confirm whether the proposed work includes the pit, discharge piping, and backup equipment as well as the pump.
Best For
Homeowners who need sump pump work alongside other plumbing or home service repairs and want to work with one established company for multiple jobs.
5. Roto-Rooter Minneapolis: 24/7 Emergency Plumbing
Roto-Rooter’s Minneapolis location advertises plumbing service 24 hours a day, seven days a week, including sump pump work.
Company Overview
The Roto-Rooter brand dates to 1935. Its Minneapolis service page lists plumbing, drains, sewer work, and water damage cleanup. Round-the-clock availability can matter when a pump fails overnight.
When calling about a failed pump, describe the water level, power supply, and current equipment. Ask about arrival time and whether the technician can bring a suitable replacement.
What Sets Them Apart
The local site publishes 24/7 emergency availability. During a major storm, ask for the current response time so you can plan around the actual visit.
Services Offered
Sump pump installation and replacement, emergency drain service, water heater installation and repair, hydro jetting, and general plumbing.
Pros
Published 24/7 service, sump pump work, and water damage cleanup available through the same provider.
Cons
Emergency availability does not establish a price or arrival time for a particular job. Get those details, along with the pump and labor warranty, before authorizing the work.
Best For
Homeowners who need to check emergency service availability for an after-hours pump failure or water entering the basement.
How We Evaluated Minneapolis–St. Paul Sump Pump Installers
This is MSP’s comparison of published service options. We reviewed the company pages linked above in October 2026. These are the factors we suggest comparing when you request quotes.
- Licensing. Check the contractor and individual plumber through the Minnesota Department of Labor and Industry. Match the license to the company on your quote.
- Reviews. Read recent accounts of the same kind of job you need. A company-wide star average does not tell you what a specific repair includes.
- Price. Compare written scopes, trip fees, equipment, permits, and cleanup. A low starting price may cover less work.
- Availability. Ask when a technician can reach your home. Online scheduling and a staffed emergency crew are different services.
- Service range. Check that the company handles your system and the related work it may need.
- Warranty. Compare the written equipment and labor coverage, including exclusions and membership requirements.
What Does Sump Pump Installation Cost in Minneapolis?
MSP’s published sump pump installation prices are $700 at the low end, $950 on average, and $3,000 or more at the high end as of October 2026. These are MSP planning prices; the quote for your home depends on the pump and installation work.
Replacing a pump in a usable pit is a different job from cutting a new pit or adding backup equipment. The main price factors are:
Pump type. The pump must fit the pit and move enough water at the height of the discharge outlet. Compare capacity, controls, and equipment warranty.
Pit condition. If a pit already exists and is in good shape, installation is straightforward. If the pit needs to be resized, relined, or excavated from scratch, labor costs increase significantly.
Discharge line work. A new or rerouted discharge line adds materials and labor. Its destination must meet local requirements and keep water from returning to the foundation.
Backup systems. A battery backup adds a second pump, battery, controls, and installation work. Ask how much pumping time the proposed battery provides for your home’s water flow.
Conclusion
These five companies publish sump pump or residential plumbing services for Twin Cities homeowners. The most useful comparison is a written quote for the same equipment and installation scope.
MSP offers local service dating to 1918, upfront quotes, and clear installation scopes. McQuillan lists primary and battery backup installations. Genz-Ryan offers home maintenance plans, Dean’s handles several basement plumbing systems, and Roto-Rooter publishes 24/7 emergency availability.
Whatever the situation, work with a licensed Minnesota plumber, get a fixed-price quote in writing before work begins, and consider adding a battery backup system to any new installation. Minnesota spring thaw doesn't give much warning.
To schedule sump pump installation or replacement across the Twin Cities, contact MSP Plumbing Heating Air at (651) 228-9200.
Frequently Asked Questions
How long does sump pump installation take in Minneapolis?
A replacement in an existing pit can often be completed in one visit. Cutting a new pit, changing the discharge route, or adding electrical work takes more planning. Ask the installer for a schedule based on your basement.
Do I need a permit for sump pump installation in Minnesota?
Permit requirements depend on the work and the local authority. Ask your installer which permits are needed for a replacement, new pit, discharge piping, or electrical work. Minnesota’s current plumbing code is Chapter 4714.
How often should a sump pump be replaced?
Age, runtime, and maintenance all affect pump life. Test the system as the manufacturer directs and have a plumber check a pump that runs constantly, makes unusual noise, or fails to start. McQuillan’s sump pump guide gives seven to ten years as a typical service life.
What's the difference between a sump pump and a battery backup system?
A primary sump pump runs on household electrical power and handles the main water removal job. A battery backup system operates independently on battery power and activates if the primary pump fails or if a power outage occurs during a storm. In Minnesota, where flooding events often coincide with severe weather that knocks out power, a battery backup is a practical addition rather than an optional upgrade.
What should I ask a sump pump installer before hiring them?
Ask for their Minnesota plumbing license number, whether they pull permits when required, what warranty covers both the equipment and the installation workmanship, what the total fixed cost will be before work starts, and how they handle discharge line placement to meet local code requirements.
Is a water-powered sump pump a good option for Twin Cities homes?
A water-powered backup uses municipal water pressure, so it needs a suitable public water supply. It is generally not a backup solution for a well pump that also loses power. The installer must check water pressure, backflow protection, local approval, and the permitted discharge route.
Need help with a pump that keeps running or will not start? Schedule sump pump service with MSP to check the pump, float, and discharge line.
For more on hiring a plumber, see our guides to toilet installation costs and comparing Minneapolis plumbers.