Last Updated: February 11, 2026
Agreement to Terms
By accessing or using the website, services, or SMS messaging program offered by MSP Plumbing, Heating & Air (“Company,” “we,” “us,” or “our”), you (“you” or “User”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services or subscribe to our messaging program.
MSP Plumbing, Heating & Air provides plumbing, heating, cooling, and indoor air quality services to residential and commercial customers in the Minneapolis–Saint Paul metropolitan area, including Woodbury, Bloomington, Eden Prairie, and surrounding communities.
SMS/Text Messaging Terms
Program Description
MSP Plumbing, Heating & Air offers an SMS messaging program to provide customers with appointment confirmations, appointment reminders, service updates, promotional offers, seasonal maintenance reminders, and other communications related to our plumbing, heating, cooling, and air quality services.
Consent to Receive Messages
By providing your mobile phone number and opting in to our SMS messaging program — whether through our website forms, by texting a keyword to our business number, or by verbally providing consent — you expressly agree to receive recurring automated text messages from MSP Plumbing, Heating & Air at the mobile number you provided. Consent is not a condition of purchase. You may opt out at any time.
Message Frequency
Message frequency varies based on your interactions with us. You may receive up to 10 messages per month, including but not limited to appointment confirmations, reminders, service follow-ups, and promotional messages.
Message and Data Rates
Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan and any associated costs. MSP Plumbing, Heating & Air is not responsible for any charges incurred from your wireless provider.
Opt-Out Instructions
You can cancel the SMS service at any time. Simply text “STOP” to our phone number. After you send the message “STOP,” we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you wish to rejoin, you may sign up again as you did the first time, and we will resume sending SMS messages to you.
Help and Support
If you are experiencing issues with our messaging program, you can reply with the keyword “HELP” for more assistance, or you can contact us directly at:
- Phone: (651) 228-9200
- Website: https://mspplumbingheatingair.com/contact-us/
Carrier Disclaimer
Carriers (including but not limited to AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by MSP Plumbing, Heating & Air.
SMS Data Privacy
We will not share, sell, or distribute your mobile phone number or any opt-in consent data to any third parties or affiliates for marketing or promotional purposes. We may share your mobile number and opt-in data only with service providers and subcontractors who assist us in delivering our SMS messaging services, and such sharing is done under strict confidentiality obligations solely to support our messaging operations.
Use of Our Services
Service Area
MSP Plumbing, Heating & Air provides plumbing, heating, air conditioning, and indoor air quality services throughout the Minneapolis–Saint Paul metro area. Availability may vary by location. Contact us at (651) 228-9200 to confirm service availability in your area.
Scheduling and Appointments
By scheduling a service appointment with us, you agree to provide accurate contact information and be available at the agreed-upon time. We reserve the right to reschedule appointments as necessary and will make reasonable efforts to notify you of any changes.
Pricing and Payment
Service pricing is provided through estimates and quotes prior to work being performed. Final charges may vary depending on the scope of work required. Payment is due upon completion of services unless other arrangements have been made. We accept various payment methods as communicated at the time of service.
Intellectual Property
All content on our website — including text, graphics, logos, images, and software — is the property of MSP Plumbing, Heating & Air or its content suppliers and is protected by United States intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, MSP Plumbing, Heating & Air shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, arising from your use of our services, website, or SMS messaging program.
MSP Plumbing, Heating & Air is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. By subscribing to our SMS services, you acknowledge and agree that MSP Plumbing, Heating & Air will not be liable for any damages, losses, or injuries arising from or related to the use of, or failure to receive, any text messages, including delays, non-delivery, or technical issues.
Disclaimer of Warranties
Our services and communications are provided on an “as is” and “as available” basis. MSP Plumbing, Heating & Air makes no warranties, expressed or implied, regarding the reliability, accuracy, or availability of our website, SMS messaging, or related services.
Indemnification
You agree to indemnify and hold harmless MSP Plumbing, Heating & Air, its owners, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
Changes to These Terms
MSP Plumbing, Heating & Air reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes constitutes your acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles.
Contact Information
If you have any questions about these Terms of Service, please contact us:
MSP Plumbing, Heating & Air Phone: (651) 228-9200 Website: https://mspplumbingheatingair.com/contact-us/